Rutland Cycling has won the BikeBiz Award for the Best Omnichannel Retailer 2020. The national award recognises all aspects of the company’s performance, from business growth, bike and product stock, workshop & repair services, customer service, delivery, packaging, staff training and knowledge across Rutland’s 14 stores and website operations. Including the adoption of innovative retail strategies plus community and charity support.
For over a decade, the BikeBiz Awards have served as a key event for the recognition of the very best talent from across the UK cycling scene. The scheme has prizes that honour local independents and distribution giants through to accolades for innovative brands and those providing essential services to the industry.
Karen Archer, CEO, comments: “I am delighted that Rutland Cycling have been recognised as the Best Omnichannel Retailer by the BikeBiz Awards 2020. This national award is testament to the hard work and effort that has been delivered by our teams across the whole company and I am extremely proud and honoured to be working with such an amazing group of people. I would also like to thank our suppliers for their tremendous contribution throughout this most challenging of years and our customers, both new and existing for providing us with the opportunity to secure this award.”